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ESD.02 Essentials of Engineering Lecture Notes

Oral Communication

Preparation:
Read: Norman R. Augustine, Augustine's Laws
Read: William Safire, Lend Me Your Ears: Great Speeches in History

Sucessful Oral Communication

  • Content
    - Have a point of view, opinion, thesis
  • Preparation
    - Practice
    - Organize
    - Be clear and concise
    "It's a sound bite world" - Norman Augustine
    Be able to communicate main idea in 10 or less words
  • Confidence and Passion
    If you don't believe it, no one else will
  • Body Language and Use of Voice
    - Eye Contact
  • Listen / Know Audience

    You have to convince people that what you are saying is worth listening to

    How to Catch the Attention of Audience

  • Generalize Results
    - Describe Principles; Present Big Picture
  • Be Entertaining
    - Use interesting and easily remembered turns of phrases to describe main point or use quotes
    - Utilize repetition and meter
    - Mock the local, scapegoat (physicists?)
    - parables and metaphors - be unpredictable
  • Be Quantitative (Lord Kelvin)
  • Leave a good visual impression
    an example
  • The Army Way:
    - Tell them what you are about to tell them
    - Tell them
    - Tell them what you just told them

    The"I Have A Dream" speech by Dr. Martin Luther King, Jr. is very effective communication and a must-read.